Who is responsible for your information
Visit Citrusdal is operated by [registered entity name] ("we", "us"). We are the responsible party for personal information processed through this website.
Our Information Officer is [full name], contactable at hello@visitcitrusdal.com or [postal address].
What we collect
- Business listing information — names, addresses, phone numbers, coordinates and similar details about businesses in the Citrusdal area. Where a sole trader's personal contact details are included, these are treated as personal information.
- Information you give us — for example, your name and email address if you subscribe to updates, submit a listing correction, or contact us.
- Technical information — basic, aggregated analytics such as pages visited and general location, collected to improve the site. [Confirm/adjust to match your analytics setup.]
Why we process it, and our lawful basis
- To operate and improve the guide and its listings (our legitimate interest).
- To respond to your enquiries and listing corrections (at your request).
- To send updates you have subscribed to (with your consent, which you can withdraw at any time).
Who we share it with
We do not sell your personal information. We share it only with service providers who help us run the site — for example our hosting provider, email/newsletter tool and analytics provider — and only to the extent needed. [List your actual providers.] Some of these may process data outside South Africa; where they do, we take reasonable steps to ensure comparable protection as required by POPIA.
How long we keep it
We keep personal information only as long as necessary for the purposes above, or as required by law, after which it is deleted or de-identified.
Security
We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access and misuse.
Your rights under POPIA
You have the right to ask what personal information we hold about you, to have it corrected or deleted, to object to its processing, and to withdraw consent. To exercise any of these, email hello@visitcitrusdal.com.
If you believe we have not handled your information lawfully, you may lodge a complaint with the Information Regulator (South Africa): inforegulator.org.za, or email enquiries@inforegulator.org.za.
Changes
We may update this policy from time to time. The "last updated" date above reflects the current version.